Terms & Conditions of Membership
Last updated: 2021 November 22
Your access to and use of our Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all members, visitors, users and others who access or use the Service. By accessing or using the Service, member's agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Purchases
If you wish to purchase a membership made available through CMS, you may be asked to supply certain information relevant to your membership including, without limitation, your name, contact information, funeral preferences and information needed for the funeral home and your family to complete the information needed for your death certificate and Vital Statistics.
Content
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, or other material for use in planning and providing your funeral services.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Cooperative Memorial Society. The Cooperative Memorial Society has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Cooperative Memorial Society shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 (change this) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Contact Us
If you have any questions about these Terms, please contact us.
Purchases
If you wish to purchase a membership made available through CMS, you may be asked to supply certain information relevant to your membership including, without limitation, your name, contact information, funeral preferences and information needed for the funeral home and your family to complete the information needed for your death certificate and Vital Statistics.
Content
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, or other material for use in planning and providing your funeral services.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Cooperative Memorial Society. The Cooperative Memorial Society has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Cooperative Memorial Society shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 (change this) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Contact Us
If you have any questions about these Terms, please contact us.
Privacy Policy: COLLECTING AND USING YOUR PERSONAL DATA
Last updated: November 22, 2021
This privacy policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you.
Types of Data CollecteD
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, Province, Postal code
Tracking Technologies and CookieS
We use cookies and similar tracking technologies to track the activity on our website and store certain information. Tracking technologies used may include beacons, tags, and scripts to collect and track information and to improve and analyze our pages.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.
Cookies can be "Persistent" or "Session" Cookies. Persistent cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as you close your web browser. Learn more about cookies: All About Cookies. We use both session and persistent cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide you with the services on our website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use our Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to our Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.
Cookies can be "Persistent" or "Session" Cookies. Persistent cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as you close your web browser. Learn more about cookies: All About Cookies. We use both session and persistent cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide you with the services on our website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use our Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to our Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website.
Use of Your Personal DatA
We use your Personal Data for the following purposes:
To provide and maintain member profile(s), including to monitor the usage of web pages.
To manage your account: to manage your registration as a user of our registry.
For the performance of membership services: the development, compliance and undertaking of the membership agreement for the plans, or services that are part of your membership.
To contact you: To contact you by email, telephone, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide you with news, special event offers and general information about other goods, services and events which we offer unless you have opted not to receive such information.
To manage your requests: To attend and manage your requests to us.
We may share your personal information in the following situations:
With our Service Providers: We may share your personal information with our Service Providers to fulfill your funeral preferences or guidance, analyze the use of our service by the Service Provider, and to contact you or your next of kin.
To provide and maintain member profile(s), including to monitor the usage of web pages.
To manage your account: to manage your registration as a user of our registry.
For the performance of membership services: the development, compliance and undertaking of the membership agreement for the plans, or services that are part of your membership.
To contact you: To contact you by email, telephone, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide you with news, special event offers and general information about other goods, services and events which we offer unless you have opted not to receive such information.
To manage your requests: To attend and manage your requests to us.
We may share your personal information in the following situations:
With our Service Providers: We may share your personal information with our Service Providers to fulfill your funeral preferences or guidance, analyze the use of our service by the Service Provider, and to contact you or your next of kin.
Retention of our Personal Data
The CMS will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
The CMS will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
The CMS will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Transfer of Your Personal DatA
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to another organization or a country.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to another organization or a country.
Disclosure of Your Personal DatA
If the CMS is involved in a merger or acquisition, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the CMS may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The CMS may disclose Your Personal Data in the good faith belief that such action is necessary to:
Under certain circumstances, the CMS may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The CMS may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the CMS
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the service or the public
- Protect against legal liability
Security of Your Personal Data
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, We cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal DatA
Our Service Providers have access to Your Personal Data only to perform their tasks on your behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We use Google Analytics to monitor and analyze the use of our service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Email MarketinG
We use Constant Contact to manage and send emails to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in our email or by contacting us directly at admin@calgarymemorial.com.
Payments
We sell memberships within our website that use third-party services for payment processing through Servus Credit Union. (Bambora) Their Privacy Policy can be viewed at https://www.bambora.com/en/ca/privacy-policy/
We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.